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Look out for ConEd Solutions,
George Lopez
Picking new markets to join fray
Political turmoil over competitive retail markets won't stop ConEdison
Solutions from pursuing an aggressive growth strategy, Jorge (he says
George) Lopez, the marketer's newly named CEO told us.
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He's replacing the popular Jo Anne Ryan who was promoted to a senior
executive position with the parent firm.
ConEd Solutions is "very
excited" about where markets are heading, Lopez added, and he's
bullish about retail choice.
In fact, ConEd Solutions plans
to enter three more markets this year.
Which three?
Lopez is still evaluating the
options but he's looking at New England, Pennsylvania, Illinois and
parts of Texas.
ConEd Solutions entered Texas
earlier this year (RT,
3/21) but so far has just sold in CenterPoint Energy's footprint
(Houston).
Michael Perna, the retailer's
vice president of business development, has singled out New Hampshire
as an attractive market as well (RT,
6/13).
ConEd Solutions now sells in seven
states plus the nation's capital and is entering Delaware too (RT,
5/4).
Lopez eventually wants the firm
to be active in all the viable retail markets.
ConEd Solutions is weighing whether to add gas sales to its business,
Lopez told us, and growing ConEd Solutions' energy services unit is
a top priority for Lopez.
He wants to expand its focus from
just federal contracts to deals with states and local governments.
Lopez sees nice synergies between
the commodity and services businesses.
Some customers buy services and
commodities from ConEd Solutions.
Procurement folks at the federal
level typically don't buy them together, he added.
A "significant" number
of Lopez's customers are moving away from indexed pricing, he revealed.
They either want a fixed price
or a blended deal that limits volatility and as a class they hate volatility.
They're just fed up with trying to "outguess" the market,
Lopez said.
They want security.
Customers are focusing on their
budget targets and aren't chasing potential savings from market dips,
he noticed.
Fixed deals help ConEd Solutions
too, Lopez observed.
It gives the retailer more predictability
and makes load easier to forecast.
But that doesn't make power-buying
strategies easy, he stressed.
Successful buying still has to
balance ConEd Solutions' product offerings with market prices, he noted.
Falling fuel prices give marketers
a good chance to attract more shoppers from default utility service,
Lopez told us.
In his view that's how the success
of retail markets is to be determined, by the number of customers who
leave their incumbent provider.
He worries about political moves
to rollback retail choice as in Maryland -- especially politicians who
want to take away customers’ right to choose how they buy energy.
Denying choice and locking them
into one type of service is no way to lower prices, he argued.
Delaying rate hikes and passing
costs into the future won't work either, he added.
For Lopez, ConEd Solutions has
to be "pro-active" in advocating customer benefits of retail
choice.
Originally published in Restructuring
Today on June 19, 2006
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