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REPower seeks PUC OK
of its novel prepay plan
Do we favor innovation in Texas?
New Texas marketer REPower (RT,
3/13) wants a declaratory order from the PUC OKing its innovative
prepayment plan.
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And that's because the
staff warned the firm that the service might violate customer protection
rules for billing.
REPower wants to market
a pay-as-you-go power service for apartments.
It would use prepayment-enabled
electricity meters that let customers prepay for, monitor and control
their use.
Customers get a SmartCard,
an in-home Customer Information Unit and SmartMeter when signing up.
They then visit a REPower
kiosk payment center -- usually in a convenience or grocery store --
where they can put money on their SmartCard.
Customers insert the
now-filled SmartCard into the Customer Information Unit to buy power.
Use is deducted from
the SmartCard at a fixed, per-kwh price that was set when customers
filled their card.
The information unit
plugs into any electrical outlet and tells customers their remaining
prepaid balance, estimated remaining days of power, current use and
kwh used in the last day, week or month.
The unit beeps when the
prepaid balance gets low.
Customers will have their
power flow interrupted if the prepaid balance reaches zero, REPower
explained.
But that's a lot easier
on customers than traditional utility disconnects are, the marketer
was quick to add.
Customers can get service
started again just by refilling their SmartCard without having to pay
a reconnect fee.
Power won't be interrupted
during nights, weekends or holidays, REPower told the PUC.
The SmartMeter can run
in "deficit" mode too, REPower added, where it keeps the lights
on even after the prepaid balance runs out.
Customers with disabilities,
illness or financial problems can ask REPower to let them buy power
in deficit mode longer than typically allowed.
Customers pay for the
power used in deficit mode the next time they fill their SmartCard.
REPower would sell power
in First Choice Power's footprint (Texas-New Mexico Power) at 14.6¢/kwh
for the average customer using 1,000 kwh/month compared with First Choice's
14.46¢ in Galveston for its price to beat.
Originally published in Restructuring
Today on June 14, 2006
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