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Kagan is Constellation NewEnergy's vice president for New England.
He's watching changes
in customer buying as the area's C&I market matures.
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He's been with the firm since it was called NewEnergy Ventures (RT,
1/25).
Constellation NewEnergy
is the nation's biggest competitive retailer with some 15,000 mw of
retail load in just about every open market.
Customers are taking
a longer look at markets and their power needs, Kagan told us.
Most expect power prices
to rise in the long term but are attracted by hybrid products that allow
them to hedge parts of their needs but to shop for most at market prices.
He's had calls from customers
who wanted to lock in more supply for next year and through 2008 as
lower demand created a drop in wholesale prices.
C&Is "have really
put the regulated model behind them," Kagan noted.
They're unfazed by all
the political controversy over higher rates -- most of it aimed at small
users.
"People rallied
around competition 10 years ago," he observed, and it's still a
good idea.
The mistake in the first
place was that deregulation's benefits were originally "billed
a little bit too small," in Kagan's view.
Advocates mainly stressed
lower prices and didn't talk about greater transparency and new services
from choice, he noted.
You can't control the
international gas market, he added.
C&Is aren't waiting
for PUCs in various states to set new market rules.
Kagan expects the Connecticut
market to take off next year as the state shifts to market pricing.
C&Is are less inclined
to see utilities' default services as "viable options," Kagan
noted -- especially as default rates change more frequently.
In Massachusetts, for
example, rates change every three months.
Customers take a longer
view than that, Kagan said.
They're becoming savvier
about energy markets too.
They learned last year
from Hurricane Katrina that default service rates don't tell you what's
happening in the market.
That lesson was learned
by customers who came up for contract renewals after Katrina had spiked
power prices, Kagan said.
Customers are depending
less on buying pools, he noted.
Buying pools are a big
factor in newly opened markets, he explained.
That's not to say pools
aren't still working.
Even in Massachusetts
-- one of the region's most mature C&I markets -- buying groups
such as the Massachusetts Municipal Assn and High Technology Council
are going strong.
Energy brokers' roles
are subtly changing as well, Kagan said.
Customers are beginning to use brokers for more than just putting out
RFPs for energy.
Customers are seeking
-- and brokers are offering -- more advice on long-term energy strategy
and the economics of energy-efficiency investments.
Those are services Constellation
and other marketers provide too.
Broker payment methods
are changing as well.
Fee-for-service arrangements
are becoming more common than markups on power deals, Kagan said.
It's analogous to the
financial services market where individual investors are consulting
financial planners and paying fees compared with the commissions brokers
used to make by selling mutual funds.
C&Is like to know
that their broker is "agnostic" to the deals they recommend,
Kagan said.
Kagan is seeing changes
on the wholesale side as well -- including the entry of more financial
players who started to join the market after the credit crisis created
in Enron's wake.
Financial traders are
bringing more liquidity and creativity to the market, he told RT.
One thing hasn't changed
as markets have matured, Kagan said, and that's the need to educate
customers.
New England customers
are confused by reliability must-run and coming capacity fees they have
to pay.
The charges can be part
of wires bills or generation rates.
But C&Is do understand
they'll be paying for those fees regardless of their supplier.
Is Kagan worried that
Maine may quit NEPOOL?
He doesn't expect it
to make a difference.
But he's skeptical that
Maine customers would save money.
Most of Maine's generation
is gas-fired, he explained.
Maine utilities get cheaper
nuclear and coal-fired baseload power from the rest of the region as
NEPOOL members.
They'd lose access to
that cheaper power by leaving NEPOOL.
What the state would
save on New England ISO fees it might pay in higher generation costs,
Kagan said.
It doesn't seem to make
sense, he added.
Heavy rains up and down
the East Coast are impacting power prices and demand, said Kagan.
The rain has cut some
air-conditioning load in New England thus depressing power prices, he
noted.
But wet weather has raised
load for sewage districts running their pumps to deal with the water.
That makes for some "interesting
demand dynamics."
Kagan's traders expect
today's lower load and lower gas storage use to depress gas prices too
going forward.
Originally published in Restructuring
Today on June 28, 2006
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